Staff can update many of their own personal information (but not most of the things controlled in AAD) in the profile using the Delve profile page and selecting Me and Update profile. Microsoft 365 provides an extend set of profile attributes, with the focus being on staff being able to add and extend their own information. See: Manage user profiles in the SharePoint admin center – SharePoint in Microsoft 365 | Microsoft Docs
This is all useful stuff, but user profiles can, and should, go a lot further than the basics that AAD provides. Contact information (address, phone numbers).Job Title, Department, Manager, Employee ID, Company Name.When creating a new user in AAD, you must add their Name and User Name (email address) as well as any Groups or Roles they should be in.ĪAD also allows other ‘organisational information’ about the user to be added, specifically: AzureĪzure provides the core user identity and essential profile service for Microsoft 365 and beyond, via AAD (Azure Active Directory). This blog runs through the profile scatter at a high level, so that we at least know where we should look. Knowing what profile elements exist where and how both staff and admin should access them is important. Since profiles are complex, and the spread of technologies in Microsoft 365 are wide and constantly evolving, there is inevitable complexity. The need to understand, use and maintain useful staff profiles has never been greater. While they have always been important as a (often underused) tool for finding staff and searching for people with certain skills, the changes in work practice wrought by the COVID-19 pandemic now mean that staff spend less time together physically, so have less opportunity to know their colleagues and create the social and personal links that team-building and socialisation rely on. Typically, "IMAP" doesn't appear in the test results unless a third-party web server is responding to Autodiscover requests.įor more information about the Autodiscover service, see How the Autodiscover service works.User Profiles are an increasingly important part of a modern organisation. To verify you're experiencing this issue, use Microsoft Remote Connectivity Analyzer to test the Outlook Autodiscover process, and then search the text in the test results for the "IMAP" text string.
However, because Outlook receives a successful Autodiscover response that has IMAP settings, it marks the account as a non-Office 365 account, and then stores the Autodiscover URL as the Last Known Good URL in the profile. This issue occurs because the Autodiscover process that's used by Outlook did not retrieve the XML from Office 365, and received an unexpected result from a third-party web server that uses IMAP settings from either or Typically in this situation, the lookup fails and Outlook eventually performs an Autodiscover lookup against. Additionally, the option on the View tab to turn on or off the Focused Inbox also disappears. When you switch from the Inbox to other folders, such as the Sent Items folder, and then you return to Inbox, the Focused Inbox option disappears. You set up an Office 365 account in Microsoft Outlook.
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